FAQ

Process time

Please allow 48 hours for us to process your order, you will receive an email notification once the package is on its way

Shipping time

The shipping time can vary depending on your location. And it might takes longer during holidays season.

To North America, it takes 4-10 business days

To Europe, it takes 3-7 business days

To Australia and New Zealand, it takes 3-7 business days

Return policy

We offer free returns within 90 days, if you are not satisfied with the product, please contact us via email with your order number, name and address. We will assist you within 48 hours.

What if the package gets lost or never arrived

if your package lost, item damages when arrive and no delivery in 35 days. Please contact us via email and we will refund the full amount to you.